JAWLINE LENGTH NATURAL HAIR IS OUR RECOMMENDED LENGTH TO GET THE BEST BLEND FROM NATURAL TO EXTENSIONS. THE SHORTER THE HAIR DOES SOMETIMES ALSO REQUIRE A THICKER SET TO HELP BLEND.

THIS DEPENDS ON DIFFERENT THINGS; WITH THE CORRECT AFTERCARE YOUR SAME SET OF HAIR EXTENSIONS CAN LAST BETWEEN 4-18 MONTHS. REGULAR MAINTENANCE AND PROPER HAIR CARE PRODUCTS WILL GIVE YOU THE BEST LIFE FROM THEM.

ENSURE YOUR PRODUCTS ARE SULPHATE, PARABEN & PROTEIN FREE TO KEEP HAIR EXTENSIONS IN THEIR BEST CONDITION. USING ARGAN OIL, COCONUT OIL AND MOISTURISING SERUMS ARE GREAT FOR THE MID LENGTHS & ENDS OF YOUR EXTENSIONS TO KEEP THEM FEELING SOFT, SHINY & SMOOTH.

TANGLED HAIR EXTENSIONS STOCKS OUR OWN RANGE OF HAIR EXTENSION CARE PRODUCTS SPECIFICALLY DESIGNED FOR YOUR HAIR EXTENSIONS.

KEEP YOUR HAIR EXTENSIONS CLEAN & UNTANGLED, WASH YOUR HAIR AFTER EXERCISE & SWIMMING AS DIRT & SWEAT BUILD UP CAUSES TANGLES & KNOTTING.
BRUSH YOUR HAIR BEFORE WASHING IT.
TO DRY YOUR HAIR, PAT IT DRY WITH THE TOWEL RATHER THAN RUBBING. IF USING A HAIR DRYER MAKE SURE THAT YOU ARE USING A HEAT PROTECTANT ON YOUR HAIR.
KEEP FROM APPLYING CONDITIONER TO YOUR SCALP, USING CONDITIONER ONLY FROM MID-SHAFT TO ENDS.
MAKE SURE THE ATTACHMENTS FOR YOUR EXTENSIONS AREN’T LEFT WET FOR TOO LONG. WET HEAVY HAIR WILL ALSO CAUSE THE EXTENSIONS TO SLIP AT THE ATTACHMENT SECTION.
FOR TAPES YOU WILL NEED TO WAIT 2-3 DAYS BEFORE WASHING YOUR HAIR TO ALLOW THE TAPE TO ADHERE WELL.

MAINTENANCE APPOINTMENTS ARE NEEDED EVERY 6-12 WEEKS BETWEEN EACH OTHER. THIS IS BASED ON THE HAIR EXTENSION TYPES, HOW WELL CARED FOR THEY ARE, WHAT HAIR TYPE YOU HAVE/IF YOUR HAIR IS PRONE TO GREASINESS OR HOW QUICKLY YOUR NATURAL HAIR GROWS.

WE BOOK A CONSULTATION APPOINTMENT TO START WITH WHERE WE HAVE A CHAT ABOUT WHAT YOUR AFTER FOR YOU HAIR & WHAT SUITS YOU BEST. WE ALSO COLOUR MATCH YOUR HAIR AT THIS APPOINTMENT.

NEXT, YOU WILL HAVE A PRIVATE ORDER LISTING UPLOADED ONTO THE WEBSITE FOR YOU TO PURCHASE. THIS ORDER PRICE WILL EITHER INCLUDE THE INSTALLATION FEE OR NOT DEPENDING ON WHAT YOU DECIDE (COST OF HAIR IS REQUIRED TO BE PAID AND CLEARED INTO THE ACCOUNT BEFORE HAIR IS ORDERED FROM THE SUPPLIER. THIS IS CLASSED AS OUR NON-REFUNDABLE DEPOSIT AS OUTLINED IN OUR REFUND POLICY).

HAIR ORDERED FROM OUR SUPPLIER WILL BE DELIVERED TO THE SALON WHERE IT WILL BE READY & WAITING FOR YOUR INSTALLATION APPOINTMENT. THIS APPOINTMENT WILL USUALLY BE ON THE FOLLOWING WEEK BUT WILL BE BOOKED IN ONCE ORDERING IS COMPLETED TO ALLOW ARRIVAL IN TIME FOR THE APPOINTMENT OR BOOKED IN FOR A DATE THAT SUITS YOU BEST.

WE ENDEAVOUR TO SHIP ALL PRODUCT ORDERS OUT WITHIN TWO DAYS OF ORDERING.

HAIR ORDERS NEED TO BE ORDERED FROM OUR SUPPLIERS ONCE PAYMENT IS CLEARED. THESE ORDERS WILL BE SENT FROM OUR SUPPLIER TO US & THEN WE WILL SHIP YOUR ORDER TO YOU.

**RUSH ORDERS - IF YOU ARE IN A RUSH FOR A HAIR ORDER PLEASE LEAVE A NOTE ON YOUR OR EMAIL US WITH YOUR ORDER NUMBER AND WE CAN ARRANGE WITH YOU.

PLEASEREFER TO OUR REFUND POLICY PAGE REGARDING OUR REFUNDS & RETURNS POLICY.